Security, Troubleshooting, and Assistive Technology

For physical security, Joshua Hyde Library employs an electronic security system for the building. No other materials security in currently in use.

Security System control pad (left of the door)

When asked about available assistive technology, Ms. Plimpton mentioned how they try to promote the use of E-readers for the sight impaired because the fonts can be enlarged. Of course audio books are also available for the sight impaired. A few of the computer stations are wheel chair accessible, and there is an elevator to the lower level that houses the Children's Collection.

With no dedicated IT person (not even part-time), Ms. Plimpton is responsible for troubleshooting and maintenance of  all technology equipment and software. With all of her other duties as Library Director, taking time out to perform regular maintenance on the computers is difficult. As a result, maintenance and troubleshooting only happens when a major problem arises and she could spend the better part of a day fixing those problems. There is one other knowledgeable staff member who can perform adequate troubleshooting, which is helpful. As far as technology training, Ms. Plimpton explains that most employees only know the basics.

Any shortcomings that JHL has concerning security, assistive and troubleshooting technology stem from a lack of need or a lack of funding. Ms. Plimpton is very aware of the library's technology issues and addresses them to the best of her ability.

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